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HomeCommunityPUBG Mobile & BGMI
PUBG Mobile & BGMIVerified Solution IncludedError 55476iOS 17.5 (iPhone 15 Pro)
3,120 views178 upvotes

Fix PUBG Mobile Error Code 55476: 'Server authentication failed. Please login again.'

ZA
Zain_GamingPKVIP Member

Posted in PUBG Mobile & BGMI

Every time I try to login to PUBG Mobile via Twitter or Apple ID, it shows: 'Server authentication failed. Error code: 55476. Please check your network and login again.' I checked my Wi-Fi, it's 50 Mbps. I restarted the phone and reinstalled the game, but the error persists. Does this mean the account is banned, or is it a server desync error?
Official Verified Solution100% Tested Fix

Verified by 217G Security & Escalation Specialist

TE

TechGuru_Faizan

Community Senior Tech

**Good news:** Error Code 55476 is **NOT a ban**. It is an OAuth token expiration error between the social provider (Twitter / Facebook / Apple ID) and Krafton's regional gateway.

Step-by-Step Fix: 1. **Clear DNS Cache on Mobile**: - On Android: Go to **Settings -> Network & Internet -> Private DNS -> Set to `dns.google`**. - On iOS: Go to **Settings -> Wi-Fi -> Tap (i) on your network -> Configure DNS -> Manual -> Add `8.8.8.8` and `1.1.1.1`**. 2. **Revoke and Re-Authorize App Permission**: - If using Twitter/X: Open Twitter on browser -> Settings & Privacy -> Security & Account Access -> Apps & Sessions -> Connected Apps -> Revoke **PUBG Mobile**. - Now open PUBG Mobile and tap Login with Twitter. It will prompt a fresh login screen. 3. **In-Game Routine Repair**: - On the PUBG Mobile login screen, tap the **Repair** button on the right side. - Check **Routine Repair** (leaves maps intact, only clears corrupt cache). - Tap OK, let it restart.

The authentication loop will be resolved immediately.

Did this solution resolve your issue?

Community Discussion (1)

Share your tips or confirm if this fix worked
or leave as "Verified Gamer"
Ra
Raza_SniperGamer

Changing DNS to dns.google instantly fixed it on my Samsung phone. Thank you so much!

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