Change Your PUBG Mobile Email & Phone Safely – No Account Loss

Yes. Open the game, tap the profile icon, then go to Settings > Account Centre. Here you will see the current email linked to your account. If you originally signed in with Facebook or Google, you can add a new email by selecting ‘Bind Email’ and entering the address you want to use. After entering the new email, PUBG Mobile will send a verification code to that address. Enter the code in the app to complete the binding. Your in‑game progress, cosmetics and Royale Pass status remain attached to the same account ID, so nothing is lost.

From the main menu tap the profile icon, then Settings > Account > Bind Phone. Choose ‘Change Phone’ and input the new number you wish to link. An OTP (one‑time password) will be sent via SMS. Enter the OTP promptly; the system will then replace the old number with the new one. Make sure the new number is active and can receive SMS, otherwise the change will not be saved. After successful verification, the new phone number appears in your Account Centre. This number is now used for password recovery and two‑step verification.

Enable two‑step verification in the Account Centre before making any changes. This adds an extra code sent to your phone each time you log in, preventing unauthorised access. Use a strong, unique password for your PUBG Mobile login and avoid re‑using passwords from other services. If you log in through a social platform, ensure that platform also has two‑factor authentication enabled. Perform the email or phone change on a secure Wi‑Fi network or mobile data rather than public hotspots, reducing the risk of interception.

If you can no longer receive the verification code on the old contact, first try any linked social accounts (Facebook, Google, Apple) to log in. Once logged in, go to the Account Centre and bind a new email or phone as described above. If no linked social account exists, submit a support ticket through the in‑game Help Centre. Provide your player ID, recent match screenshots and proof of ownership. PUBG Mobile support will guide you through identity verification and help bind new contact details. Avoid sharing your login credentials with anyone, even if they claim to help recover the account.